Customer Care

The E-Z-GO® customer service team is always here to help with anything you need. Fill out the form below to request assistance and a team member will be in touch soon. 

General FAQ


Find answers to general questions about E-Z-GO vehicles.

Safety FAQ


Your safety and the safety of your passengers is our top priority. Find answers to questions about the safety of your E-Z-GO vehicle.

  • Do you need a car seat for kids?

    No, it is not required. Please check with your local regulations.

  • Do I need insurance for my golf cart?

    The need for golf cart insurance depends on the state and county you are in. Please check your local guidelines to find out if your vehicle needs to be insured. It is recommended but not required.

  • Do I need a special permit to drive my golf cart?

    You do not need a special permit to drive a golf cart. An LSV (Low-Speed Vehicle) is required to be titled and registered with a Vehicle Identification Number (VIN). Please check with your local regulations.

  • Do I need a special license to drive my golf cart?

    Each state has its own requirements, but generally, you do not need a special license to drive a golf cart; you just must be at least 14 years old to drive one on public roads. An LSV (Low-Speed Vehicle) can only be operated by someone with a valid driver's license. Please check with your local regulations.

  • Do the golf carts have seatbelts?

    Golf carts and PTVs (Personal Transportation Vehicles) are typically not equipped with seat belts. While their use is a personal preference, industry experts have suggested that seat belts are not necessary and may involve a safety tradeoff that is best addressed with an occupant protection structure or cab. Special E-Z-GO golf carts, including LSVs, that are equipped with an occupant protection structure or cab include seat belts.

Service & Recall FAQ


Learn about the service requirements of your E-Z-GO, including where and how to get it serviced. Also learn more about recalls and recall procedures.

Contact E-Z-GO


Fill out the form below and a member of the E-Z-GO customer service team will be in touch with you soon.